Scheduled courses

This course is available in-house or as a public course by special arrangement

Contact Centre Service Excellence

Course Category: 
Front Line

3-day - in house or exclusive training only

A contact centre is a facility used by companies to manage all client contact through a variety
of mediums such as telephone, fax, letter, e-mail and increasingly, online live chat

Accredited: 
No

2018 Cost

R5,750.00 pp (ex VAT)
Reduced cost for multiple bookings are available

2019 cost

R6,000.00 pp (ex VAT)
Reduced cost for multiple bookings are available

Tawkto