Scheduled Managers' Development Programme courses

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Managers' Development Programme

Unit Standard: 
252031
NQF Level: 
NQF 5
Credits: 
Aligned
Course Category: 
Management & Leadership

Time: 9:00AM
Duration: 3 Days

Who should attend

This course is intended for managers at all levels including those who would typically be second level managers such as heads of department, section heads or divisional heads, who may have more than one team reporting to them.

How you will benefit

Delegates who attend this course and apply the principles should be able to:

  • Demonstrate knowledge and understanding of the principles and concepts of emotional intelligence in personal and work situations;
  • Appreciate the role of emotional intelligence in interpersonal relationships;
  • Identify areas for self-improvement and personal development as managers and leaders;
  • Appreciate the extent to which the standards and conduct demonstrated by managers shape staff behaviour in a work context;
  • Be equipped to self-regulate behaviours and to identify areas of personal weakness and deficiencies in emotional intelligence requiring development;
  • Build and maintain trust and healthy relationships with team members and staff;
  • Better understand what motivates and how to motivate team members;

What will be covered

INTRODUCTION

PART ONE: SELF AWARENESS

  • Your locus of control          
  • Self-efficacy

PART TWO: SELF-REGULATION

  • Managing your stress
  • Managing your time
  • Developing resilience

PART THREE: BUILDING STRONG RELATIONSHIPS

  • Creating trust in the team
  • Managing accountability and responsibility
  • Providing feedback

PART FOUR: MOTIVATING YOUR EMPLOYEES

  • Making sure your employees succeed

PART FIVE: SOCIAL SKILLS

  • Effective communication
  • Dealing with conflict
  • Setting smart goals

APPENDICES

  • Time management matrix
  • Tuckman’s stages of growth in a team
  • Maslow’s hierarchy of needs
  • Teamwork
Accredited: 
No

2018 Cost

R5,750.00 pp (ex VAT)
Reduced cost for multiple bookings are available

2019 cost

R6,000.00 pp (ex VAT)
Reduced cost for multiple bookings are available

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