Scheduled courses

This course is available in-house or as a public course by special arrangement

Coaching Managers - Accredited

Unit Standard: 
NQF Level: 
Course Category: 
Management & Leadership

Duration: 2 Days
Time: 8:30am-4:00pm

It is assumed that learners enroling for this course are competent in communication, mathematical literacy and computer literacy at NQF Level 4

There are many over-lapping skills between Coaching and Mentoring but there also differences. Although this course will focus on “Coaching” first-line managers, many of the techniques will be transferable and used effectively in a mentoring role. The following definitions are useful to bear in mind.

“Coaching is a process that enables learning and development to occur and thus performance to improve.  To be a successful Coach requires knowledge and understanding of process as well as the variety of styles, skills and techniques that are appropriate to the context in which the coaching takes place.” - Eric Parsloe, The Manager as Coach and Mentor

“Mentoring is off-line (more informal) help by one person to another in making significant transitions in knowledge, work or thinking.” (traditionally longer term and more informal when compared to Coaching)
Clutterbuck, D. & Megginson, D, Mentoring Executives and Directors


  • Although the course is geared towards more senior Managers who need to coach first-line managers, the course has wider appeal and can be very beneficial to all Management levels
  • Since the course is pitched at NQF Level 5 it is not recommended for supervisors or junior managers who do not have appropriate experience or a tertiary qualification
  • Differentiating between Coaching and Mentoring
  • Develop an appropriate Coaching Plan for your staff and particular situation
  • Implement structured coaching sessions
  • Use various recognised techniques in your coaching sessions
  • Improve employee performance and morale through skills transfer
  • Monitor and provide regular feedback on progress


  • Definitions and recognised techniques associated with Coaching and Mentoring
  • Formal coaching plans and processes that are recommended and widely used
  • Planning and preparing for Coaching and the importance of working according to the plan
  • Record keeping and monitoring progress
  • Providing structured and regular feedback
  • Taking corrective action as appropriate
  • For further detail please refer to the Table of Contents set out below
Official course name: 
Select and coach first line managers

2019 cost

R5,000.00 pp (ex VAT)
Reduced cost for multiple bookings are available