Scheduled courses

This course is available in-house or as a public course by special arrangement

Speaking with Confidence and Impact

Course Category: 
Personal Development

Duration: 2 Days
Time: 8:30am-4:00pm


This course is very practical and participative, and is designed to stimulate and challenge participants to:

  • expand their awareness of their presence when speaking
  • build confidence in the moment
  • enhance their ability to speak with clarity and brevity
  • improve self-management of nerves and automatic reactions, and
  • deliver presentations with impact

Following the course, participants will be able to plan and prepare for speaking in meetings and presentations, speak with confidence and conviction, handle questions with ease, respond in a structured and confident manner, maintain poise and presence, and have greater control over their ability to manage pressure, nerves and reactions.


This course will be facilitated in a highly interactive and participative way.  The theoretical knowledge components are embedded in the practical activities conducted.  Each session requires participants to either actively “perform” within the scope of the content or interact with material to prepare for delivering presentations.  Very little content is lectured.  Rather participants build up their understanding and application of content through ‘doing’. 

The filming of participants speaking will provide each participant with a visual awareness of how they conduct themselves when presenting, allowing for self-reflection to identify aspects that require practice to improve. 

Participants are not required to complete pre-work, but will need to prepare a typical work-based presentation to deliver on the second day.  Day one and two provide some limited time to prepare the presentation, but participants will be required to prepare the bulk of the presentation following the close of day one. Accordingly, the course could be delivered over non-consecutive days.


The option for a “third day” is proposed for the purposes of embedding the learning, post training.  It will allow participants to provide feedback to the facilitator regarding the application of the learning within their actual work context.  The feedback will then be used to provide further coaching in the specific areas that participants may be struggling with, or wish to enhance further, which means the third day will be unstructured in terms of content. All participants will be required to present again for a final opportunity to practice and obtain immediate feedback to fine-tune their ability to present with confidence and impact.  To this end participants will be expected to pre-plan a presentation for this day.  It is recommended the third day be conducted after participants have had the opportunity to deliver presentations in their actual work context. 


Day One

  • Uninterrupted, impromptu speaking
    • Receiving listening:  Switch your focus from yourself to that of your listeners
    • Unprepared, individual, 3-minute talk:  Your experience of presenting and what you wish to improve (filmed for the trainee’s benefit)
    • Your experience of listening
  • Preparing to speak
    • Breathing: for posture, clarity of voice and calming of nerves
    • Stretching and power poses
    • Mindset:  change your perception, change your response
  • Being present, owning the space, attention on the ‘other’
    • Being in the present
    • Building confidence and presence
    • Eye-contact and body language
    • Curiosity and attention for your audience
    • Follow the story:  active listening and engagement
  • Speaking with conviction and impact
    • Centre the breath when speaking
    • Conviction in your voice:  using breath to project voice
    • Creating interest through varying vocal production
    • Articulation through warming the vocal mechanisms
    • Sound like you mean it
  • Effect of status
    • Improvisations with status:  communicated through voice, posture, timing, use of space, eye contact
    • Examination of how status impacts you and how you impact others
    • Value on focusing on value:  yours and others
  • Train the brain in a more positive direction
    • Saying “Yes, and…”
    • Building on ideas
  • Organise your talk
    • Creating clarity and brevity:  structured reasoning
    • Consider benefits
    • Predict questions to plan concise responses
  • Reflection
    • Thinking pairs to share learning

Day Two

  • More uninterrupted speaking, impromptu speaking
    • Thinking circle – 2 minutes each to share any positive impact of learning
  • Pleasure principle of public speaking
    • What are the positives?
    • Has your perspective shifted?
  • Responding to questions
    • Bridging from question to answer
    • Using structures to keep answers clear and concise
    • Respond, don’t react
  • Practice responding
    • Maintaining poise:  managing defensive reaction
    • Staying calm
    • Using structures
    • Let the body knows it is safe
    • Finding strength in being challenged
  • Final planning time
  • Reminders on breathing, body language and vocal production
    • Group work to create guidance
    • Individual preparation
  • Practice presenting (filmed for trainee’s benefit)
    • Bringing the learning together
    • Obtaining instant feedback
  • Reflection
    • Group discussion and feedback
    • Individual speaking:  what I will do and what I will practice.