On successful completion of this unit standard delegates will be able to differentiate between the different types of incidents, investigate the incident, decide on whether an enquiry is necessary, hold enquiries, decide on the nature of the disciplinary action to take and take the action within organisational timeframes and following organisation policies and procedures.
WHO SHOULD ATTEND
Managers at all levels within an organisation who have any involvement in staff discipline
Supervisors who investigate and carry out disciplinary hearings
Entrepreneurs and business owners
HOW YOU WILL BENEFIT
Understand and explain organisational and legal policies and procedures for instituting disciplinary action
Investigate allegations of misconduct
Prepare a case, evidence and witnesses for a hearing
Conduct a disciplinary hearing
WHAT WILL BE COVERED
The Labour Relations Act in relation to discipline and grievances
Codes of good practice with regard to discipline and dismissal
Poor performance versus misconduct
Guidelines for incapacity
Procedures and legal requirements for instituting disciplinary action
Hearing procedure
Investigation of charges
Witnesses and statements
Preparing for a hearing
Communicating with stakeholders
Understanding and complying with organisational procedures
Conducting a hearing in compliance with all related procedures