This course aims to introduce Emotional Intelligence (E.I.) as a core set of skills that will benefit and promote all aspects of your day-to-day interactions, involvement and outlook. E.I. has a strong foundation in self-awareness allowing one to identify and develop internal traits and abilities to better one’s interactions with others and build confidence and competence towards advancement of self both professionally and personally. A developed E.I allows one to maximize one’s time and capacity in the work environment, identify the power of emotions, their limitations and their benefits towards achieving a mindset that is aware and thus focused, directed and thus solution orientated and positive and thus embracing of growth.
WHAT WILL BE COVERED
Understanding what emotions are and how they can be adapted towards progressive thinking and doing.
Recognising which emotions are appropriate in the work environment and which emotions block insight, understanding and forward development
Learning how to respond to challenges as opposed to simply reacting
Gaining an understanding of one’s own abilities and strengths so as to persist through shortcoming’s in one’s professional and personal capacity
Taking responsibility for one’s own conduct
Responding to change and identifying the benefits of things that are seen as “new and different”
HOW YOU WILL BENEFIT
Gain insight into one’s emotional self and how these emotions are often unconsciously used to either benefit or hinder one’s growth professionally and personally
Identifying and harnessing one’s strengths to build up self-efficacy, rapport, understanding, resilience and assertiveness.
Develop one’s abilities for reflective thought which will lead to a healthier and more defined work ethic and encourage positive interactions with others.
Gain confidence in the face of adversity, stress and change by recognizing and thus utilizing one’s internal set of coping skills.
Develop a more positive mindset and healthier outlook