Problem Solving and Decision Making - Accredited

Accredited
Duration: 2 Days
Time: 8:30am-4pm

The most successful teams are those that engage in healthy debate.

Creative people are invaluable to business improvement and growth.  Being able to identify opportunities for improvement, then taking a proven problem solving approach to finding the best solutions and then implementing them through decision making processes is a skill that all managers should have. 

WHO SHOULD ATTEND

• Anybody involved in decision-making processes
• Team members that are engaged in finding opportunities for improvement
• Managers, junior managers, supervisors
• Business owners

HOW YOU WILL BENEFIT

• Learners will be able to facilitate an environment where the root problems are determined, all possible solutions are “put on the table” and people engage in healthy debate in order to find the optimum solution
• Confidence grows as better solutions are found and implemented
• A greater sense of team develops as people are engaged in the decision making process
• Learners will learn a number of proven techniques which can be applied in the workplace
• Learners will have the confidence to continuously challenge the status quo and develop alternative ways to conducting activities.  Change is embraced when success is experienced

WHAT WILL BE COVERED

• Defining the problem through engaging the appropriate people
• Techniques for deriving the root causes of problems
• Processes and techniques for identifying potential solutions
• Identify criteria and use weighting to rank potential solutions
• Implement the selected solution through engagement of key stakeholders
• Measure the success and effectiveness of the solution