Scheduled Supervisory Management - Accredited courses

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Supervisory Management - Accredited

Unit Standard: 
13912
NQF Level: 
NQF 3
Credits: 
5
Course Category: 
Management & Leadership

Accredited
Duration: 2 Days
Time: 8:30am-4:00pm

Guiding Teams to Success

“Boost team performance and achieve organisational goals” 

Leading a team effectively goes beyond overseeing tasks; it's about motivating individuals, managing performance, and fostering an environment where everyone thrives. As a supervisor or team leader, your role is pivotal in driving team success. This engaging and practical course equips you with essential leadership skills, providing clarity about your responsibilities, accountability, and the behaviours necessary to achieve great results.

Reflect on your strengths and areas for growth as a leader, discover practical tools to enhance team performance, manage conflicts proactively, and create a positive workplace culture. Through interactive sessions and self-reflective activities, you will gain the confidence and skills required to elevate both your team's productivity and morale.

WHO SHOULD ATTEND

  • Team Leaders, Supervisors, and First-line Managers
  • Managers of business units with supervisory roles
  • Small business managers responsible for supervising staff

HOW YOU WILL BENEFIT

  • Clarify your role and responsibilities as a supervisor or team leader
  • Enhance your leadership skills to influence team behaviour positively
  • Improve team performance, reduce conflict, and increase accountability
  • Gain confidence in managing your team towards achieving organisational goals

WHAT WILL BE COVERED

Enhancing your self-awareness as a leader

  • Identifying your leadership strengths and addressing areas for improvement
  • Creating a Personal Development Plan (PDP) for continuous growth

Understanding your role within the organisation

  • Interpreting your organisation’s structure and where you fit
  • Clarifying expectations and aligning your leadership approach accordingly
  • Leveraging organisational values and ethics to guide behaviour and decisions
  • Applying the code of conduct effectively to maintain high standards

Managing conflict and building team harmony

  • Identifying and proactively addressing team conflicts
  • Practical strategies for creating a positive and healthy team environment
  • Recognising factors that reduce team efficiency and addressing them effectively
  • Utilising available support systems to reinforce team cohesion and performance

Understanding team dynamics

  • Assessing team strengths and weaknesses for targeted development
  • Evaluating individual strengths and weaknesses within your team
  • Identifying and addressing situations that cause team dissatisfaction
  • Reinforcing positive team interactions to foster collaboration

Developing action plans to boost team performance

  • Setting clear and achievable goals for team enhancement
  • Creating actionable plans with measurable objectives
  • Engaging your team through collaborative goal setting and decision-making
  • Monitoring progress and refining plans to sustain performance improvements
Official course name: 
Apply knowledge of self and team in order to develop a plan to enhance team performance
Accredited: 
Yes

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