Scheduled Team Leader courses

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Team Leader

Unit Standard: 
NQF Level: 
Non Credit Bearing
Course Category: 
Management & Leadership

Duration: 2 Days
Time: 8:30am-4:00pm

“Be a leader, not a boss” 

A team leader should be someone who provides guidance, instruction, direction and leadership to a group of individuals for the purpose of achieving results.  The role requires so much more than simply tasking others.
We’ve developed this course to assist team leaders in gaining a better grasp of the roles and responsibilities expected of them.  We aim to help team leaders to recognise they have accountability for the performance of the team, and to provide them with the techniques and tools to be able to create high functioning teams.
This course is both practical and informative.  We assist participants to develop the confidence to take ownership of their team leader role, and to enhance their motivation to organise and support their teams to deliver great results.


  • Anybody involved in managing teams and ensuring that organisational standards are met
  • Managers, Junior managers and aspirant managers
  • Team leaders that are involved in delegating and monitoring work
  • Business owners


  • Team and individual performance improves
  • Organisation and tasking of work is clearly communicated
  • The potential of the team is realised for the benefit of the business
  • Delegates will develop confidence in applying proven techniques for managing their teams effectively
  • Team leaders will be encouraged to develop positive working relationships with their subordinates and colleagues


  • The role of the team leader including taking on the mantle of being a “leader”
  • Responsibility of team leader in relation to their job description and their team
  • Authority, responsibility and accountability of the team leader
  • The purpose of the team and what is meant by the term ‘team
  • Defining the role and expected outputs of each team member
  • Identifying team’s stage of development
  • Analysing team members’ individual styles
  • Setting performance standards, tasks and deadlines for individuals and teams
  • Obtaining commitment from team members and empowering them to fulfil their roles
  • Managing risks and dealing with challenges that could face the team
  • Using organising tools and methods to enhance productivity and track and monitor output
  • Taking corrective action when objectives are not being met