This one-day course covers the fundamentals of first line supervisory skills, dealing with day to day supervision and task setting.
WHO SHOULD ATTEND
Team Leaders
HOW YOU WILL BENEFIT
You will understand the basic requirements of supervising others at work
You will understand why staff need goals, how to set them and to monitor progress
You will learn to co-ordinate your subordinates so that they collectively achieve objectives
You will learn behaviours required of a person in a leadership role and to manage conflict, motivate subordinates and the essentials of first line disciplinary procedures
WHAT WILL BE COVERED
Different Leadership Styles - display integrity, allow sub-ordinates to use their own initiative and solve problems, etc.
Situational Leadership - different communication styles - display professionalism, be approachable, etc.