Scheduled courses

This course is available in-house or as a public course by special arrangement

Team Leader Fundamentals

Credits: 
Non Credit Bearing
Course Category: 
Management & Leadership

Duration: 1 Day
Time: 8:30am-4:00pm

This one-day course covers the fundamentals of first line supervisory skills, dealing with day to day supervision and task setting.

WHO SHOULD ATTEND

  • Team Leaders

HOW YOU WILL BENEFIT

  • You will understand the basic requirements of supervising others at work
  • You will understand why staff need goals, how to set them and to monitor progress
  • You will learn to co-ordinate your subordinates so that they collectively achieve objectives
  • You will learn behaviours required of a person in a leadership role and to manage conflict, motivate subordinates and the essentials of first line disciplinary procedures


WHAT WILL BE COVERED

  •  Different Leadership Styles - display integrity, allow sub-ordinates to use their own initiative and solve problems, etc.
  • Situational Leadership - different communication styles - display professionalism, be approachable, etc.
  • Setting Goals
  • Monitoring Work and Taking Corrective Action
  • Taking Responsibility and being held Accountable
  • Time Management
  • Resolving Conflict
  • Dealing with Discipline
  • Motivating staff - teach and impart knowledge

 

Accredited: 
No

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