Performance Management - NQF5

Duration: 2 Days

Time: 8:30am-4:00pm

A quick search on Google will provide a range of compelling reasons why performance reviews are so crucial in any organisation. Ultimately, they provide an opportunity to regularise constructive communication between managers and their staff with the overall purpose of improving both employer and employee performance.

In this course, we explore Performance Management best practise to ensure that managers come away with the ability and skills required to effectively:

• Improve overall performance
• Increase employee engagement
• Identify promotion opportunities
• Identify training needs
• Strengthen relationships and loyalty
• Address shortcomings in performance

 WHO SHOULD ATTEND

• Executive team members
• Heads of department and section heads
• Divisional managers and heads
• Second level managers
• Managers who may have more than one team reporting to them
• Business owners

 HOW YOU WILL BENEFIT

• Delegates will be able to:

       *   Formulate performance standards for team members

       *   Establish systems for monitoring the performance of team members

       *   Prepare for a performance review of a team member

       *   Conduct performance review interviews

• The organisation will benefit through
  • Improved performance of staff as a result of effective performance management by line managers
  • Improvement in motivation levels
  • A greater understanding of roles and responsibilities
  • A reduction in staff turnover

 WHAT WILL BE COVERED

•  Methods for formulating key result areas and performance standards
• Types of systems for monitoring performance
• Processes for conducting performance reviews
• Ways of giving constructive feedback
• Practical exercises in conducting performance reviews