Scheduled courses
This course is available in-house or as a public course by special arrangement
This course is available in-house or as a public course by special arrangement
Duration: 2 Days
Time: 8:30am-4:00pm
Quality Management is critical in all organisations to maintain standards and meet customer requirements. This course focuses on setting and measuring quality standards to ensure the right product is delivered within the parameters of cost and time.
The course also recognises and explores the importance of a quality culture of continuous improvement. It highlights the key attitudes and behaviours necessary for sustained quality in all activities. The core components of a Lean culture are presented and discussed in detail.
Root cause analysis tools and approaches provide the basis for effective identification of quality issues to drive a culture of continuous improvement through daily incremental changes.
ISO 9001:2015 certification requirements and preparation are further explored as a framework for ensuring world-class quality levels that are robust and comprehensive.
WHO SHOULD ATTEND
HOW YOU WILL BENEFIT
WHAT WILL BE COVERED
Module 1: The need for consistent processes and standards to achieve quality |
Module 2: Developing a quality-focused culture of Continuous Improvement |
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Module 3: Actions supporting the development of Quality Services |
Module 4: ISO 9001: 2015 in the Workplace |
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