Duration: 1 Day
Time: 8:30am-4:00pm
Objective:
The course aims to equip participants with essential supervisory leadership skills to effectively lead their
teams, meet organisational expectations, and foster a positive work environment.
Course Outline:
Understanding the Role of a Supervisor
- Exploring the Supervisor's Role
- Organisational Expectations and Responsibilities
- Identifying Key Challenges and Opportunities
- Importance of Personal Development for Supervisors
Clarifying Expectations and Individuals and Teams
- Effective Communication of Expectations
- Techniques for Task Delegation
- Ensuring Clarity and Accountability
Leading by Example
- Exploring Organisational Values and Behaviour Expectations
- Role Modelling and Leading by Example
- Instilling Organisational Values in the Team
Communication and Team Building
- Importance of Open and Respectful Communication
- Strategies for Building a Positive Work Environment
- Everyday Team Building Activities and Practices
Monitoring Performance and Giving Feedback
- Understanding the Importance of Performance Monitoring
- Importance of Providing Constructive Feedback and Creating a Culture of Continuous Improvement