Supervisory Skills

Duration: 1 Day
Time: 8:30am-4:00pm

Supervisors are vital for the success of any business. They are the link between management and employees, ensuring that the goals and standards of the organisation are met. Supervisors also have the responsibility of motivating, coaching, and developing their teams, as well as resolving any issues or conflicts that may arise. Supervisors also act as role models and mentors for their employees, inspiring them to perform at their best and grow their skills and careers. By doing so, supervisors contribute to the productivity, quality, and innovation of the business, as well as the satisfaction and retention of the employees.

This one-day course covers the essentials of supervisory skills, emphasising the day-to-day management of staff and guidelines for dealing with poor performance in the workplace.

WHO SHOULD ATTEND

• All Supervisors and those currently working in a supervisory capacity
• Managers and Business Owners who manage or supervise people
• Those who are responsible for the development and growth of others
• Anyone who deals with subordinates or peers
• Supervisors and managers who are concerned about managing performance

HOW YOU WILL BENEFIT

• Maximise your company's competitive advantage through motivated staff
• Realise the full potential of your staff
• Show your staff through word and deed how much value you place on them
• You will understand, demonstrate and be able to apply behaviours that will create and stimulate an environment where learning, growth and contributions are maximised

WHAT WILL BE COVERED

• Key principles used in people interaction
• Practical guidelines in managing staff
• Easy steps to coach effectively
• How to give constructive feedback
• Basic Labour Law
• Practical steps to manage poor performance